About Zwiesel Fortessa

Get united! Restaurants offer more than just treats outside the home. They are social places that are shared with others. The restaurateur is the one who pulls all the strings. He is often the chef and prudent host in one person. Under his direction, his team creates an overall experience that delights guests.

Our conviction: A good host knows what guests expect today. That is why Zwiesel Fortessa does not serve ready-made solutions from the portfolio drawer, but suitable concepts. With Zwiesel Fortessa we explore the latest food and restaurant trends and develop interesting table settings for them.

What topics are currently shaping the restaurant scene?

Use Zwiesel Fortessa as your style guide and advisor to bring new indulgent trends to the table.

One stop shopping

Zwiesel Fortessa opens up the quickest and most uncomplicated access to modern table concepts based on a finely composed complete range of glassware, porcelain and cutlery, because we do not view the individual players at the table in isolation, but rather realize the laid table as an overall concept The advantage: this means that the new food and beverage trends can be implemented in one go without the need for time-consuming searches for suitable articles.

Who is behind it

Zwiesel Fortessa was founded in 2022 and is a subsidiary of Zwiesel Kristallglas AG, the world market leader for crystal glass products in the upscale hotel and catering industry. The extensive quality ranges of the Fortessa brand from the tableware and cutlery product categories as well as the wide range of crystal glass series and table accessories from the ZWIESEL GLAS and Schott Zwiesel brands are offered under the corporate brand. New since 2024: high quality placemats and coasters from the Fortessa brand. With Zwiesel Fortessa, the new food and beverage trends can be implemented in one go without the time-consuming search for suitable items. This gives customers from the hotel and catering industry quick and uncomplicated access to modern table concepts based on a complete range. As a full-range supplier, Zwiesel Fortessa' declared aim is to implement the table setting as a complete concept.

Our brands

Sales Management Team

Sebastian Welsch

Head of Customer Service

Sebastian Welsch is the youngest member of Zwiesel Fortessa's management team. As Head of Customer Service, he has been looking after customer satisfaction at the full-service provider for table settings since January 2022.

Having grown up in Deggendorf, Sebastian Welsch has always been connected with the region around the Bavarian Forest. After graduating from high school, he completed a bachelor's degree in tourism management in Deggendorf. He completed his master's degree with a focus on marketing and sales.

In 2018, Sebastian Welsch joined Zwiesel. He initially worked as a student trainee alongside his master's studies and later wrote his master's thesis on sales field service at Zwiesel. In 2020, he began his career as Sales Assistant Hotel / Restaurant / Catering (HoReCa) for Germany and Austria. One year later, he took over as Team Leader Customer Service in Sales HoReCa and moved to Zwiesel Fortessa in January 2022.

Felix Gittermann

Head of Sales Professional

His heart beats for tabletop products and the development of new business areas: Felix Gittermann has been Head of International Sales for Zwiesel Glas and United Tables since May 2021, heading up global sales for the Bavarian glass manufacturer.

Born in the Stuttgart area, the 44-year-old has been at home in the tabletop industry since 2004. He has worked for brand companies from the B2C environment as well as for companies from the B2B sector.

His focus was and still is on international sales. Thus, Felix Gittermann takes care of the establishment of new business areas, the development of new channels and international distribution structures.

With various sales stations at Glaskoch Bad Driburg (Leonardo) and as International Sales Manager for BHS tabletop AG, the Swabian brings with him a wide range of national and international expertise.

Christoph Berscheid

Head of Professional Sales, DACH Region

His passion lies in tableware and the hospitality industry: Since November 2025, Christoph Berscheid has served as Head of Sales Professional DACH at Zwiesel Fortessa, overseeing sales activities in the German-speaking markets.
The 47-year-old business administration graduate has been a fixture in the hospitality and tableware industries for many years. His professional career has taken him through various senior sales positions, where he gained extensive experience in the professional tableware business.
Among other roles, Christoph Berscheid worked for BHS tabletop AG and proHeq GmbH / WMF Professional. There, he continuously expanded his sales expertise and his knowledge of the HoReCa market. After several years as a self-employed professional, he decided to return to the industry he knows so well.
At Zwiesel Fortessa, Christoph Berscheid now brings his many years of sales experience, his market knowledge, and his passion for tableware to the table. His focus is on further developing the HoReCa business and driving sustainable growth for Zwiesel Fortessa in Germany, Austria, and Switzerland.